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1318 Ogden Avenue
Directions Superior, WI 54880

  • Sales: (888) 631-7133
  • Service: (888) 747-2816
  • Parts: (888) 748-5744

Pro Certified Lifetime Warranty

Not available on vehicles with more than 80,000 miles, or vehicles more than 5 years old.  Some makes and models are ineligible (Dodge Hellcat, ProMaster, Sprinter, Viper).  See list below.


Duration: Warranty is valid from vehicle sale date through either the customer's lifetime or until the customer no longer owns the vehicle.

Coverage: This is a stated-component inclusionary powertrain warranty, which means only named parts and components are covered:

Engine: Cylinder block, cylinder head(s), rotor housings and their internal parts, intake manifold, exhaust manifold(s), timing gears, timing chain(s) or belt(s), timing chain or belt tensioner(s) and timing chain or belt cover, valve cover(s), flywheel or flexplate, ring gear, harmonic balancer, oil pump, vacuum pump, water pump, oil pan, turbocharger or supercharger housing(s) and their internal parts, waste gate, intercooler, engine mounts, and EGR valve.

Transmission/Transfer Case/All-Wheel Drive Assembly: Transmission case, transaxle case, transfer case and their internal parts, torque converter, vacuum modulator, cooler and metal cooler lines, transmission mounts, slave cylinder and master cylinder of a manual transmission clutch assembly.

Drivetrain Assembly: Final drive and axle housing(s) and their internal parts, axle shafts and bearings, universal and constant velocity joints, drive shaft(s), center bearings and drive shaft yokes, four-wheel drive engagement actuator/motor, traction control linkage, solenoids, control processor and sensors, and 4x4 locking hub. Front-wheel drive and rear-wheel drive.

Additional Coverage Available

Pro Certified Lifetime Wraps are available at owner's expense, to include coverage for seals and gaskets, roadside assistance, and expense reimbursement.

Deductible: The deductible is the amount the customer must pay for each covered repair visit, not repaired item. Amount is determined as follows:

Registration Date to 6 Months: $0 deductible on repairs performed at Superior Chrysler Center or another authorized repair shop.

6 Months to 5 Years: Disappearing deductible, which means $0 deductible when covered repairs are performed at Superior Chrysler Center, or $100 deductible for covered repairs performed at another repair shop.

After 5 Years: Deductible is $300, no matter where covered repairs are performed.

Non-Covered Conditions: The limited warranty does not apply to:

  • Batteries for Hybrid vehicles.

  • Vehicles used for commercial, business or government purposes.

  • Vehicles used for or equipped for competitive driving, racing, contests of speed, towing a trailer, boat, or other vehicle unless vehicle is equipped with a tow package which meets or exceeds the vehicle manufacturer's towing package specifications.

  • Any damage or loss due to water, rust or contamination.

  • Any expense incurred in connection with repairs performed without receipt of prior authorization from Warranty Plan Administrator.

  • Any mechanical failure caused by sludge buildup, contaminants, foreign objects, improper amount or type of fluids, lubricants, coolants, or refrigerants, or lack of required maintenance.

  • Any damage resulting from continued operation or caused by owner's failure to take reasonable precautions to prevent further damage to the vehicle when an apparent problem exists.

  • Any resulting or subsequent damage to or from a non-covered part.

  • Vehicles with an inoperative odometer, or one that has been altered or tampered with during the time you owned your vehicle, preventing the actual mileage from being determined.

  • Vehicles that have been mechanically modified from the factory specifications, or had any alterations to the powertrain, the suspension (including tire or wheel sizes or offsets) or the exhaust system not approved by the manufacturer of the vehicle.

  • Any loss or expense due to failures caused by overheating.

  • Any loss normally covered by an automobile insurance policy including injury or death to any person or persons.

Owner's Responsibilities Owner must maintain the vehicle according to the requirements below. Failure to do so will result in coverage under this limited warranty being restricted or denied.

  1. REQUIRED MAINTENANCE - It is the owner's responsibility to maintain and service the vehicle according to the service and maintenance schedule published by the manufacturer of the vehicle for this limited warranty to remain in effect. If owner's failure to maintain the vehicle is a cause of a mechanical failure, the claim will be restricted or denied.

  2. REQUIRED RECORD KEEPING - Owner must keep repair orders and maintenance receipts issued by the repair facility that serviced the vehicle. Each record should show the date of repair, the odometer reading on that date, and a detailed listing of the services performed and parts replaced.

  3. SELF-SERVICE AND MAINTENANCE - If owner performs their own maintenance services, owner must retain proof-of-purchase receipts for the parts/lubricants replaced. The receipts must clearly show the date and a notation of the odometer reading at the time the maintenance was performed.

  4. CONTINUED OPERATION - When a known problem exists with the vehicle, owner must take all reasonable steps and use all reasonable means to protect the vehicle from further damage caused by continued operation.

Vehicles that are excluded from the Lifetime Limited Warranty: Vehicles with more than 80,000 miles. Vehicles that more than 5 years old. Any of the following vehicles: Acura NSX, Alfa Romeo, Aston Martin, Audi R8, Audi V12, Bentley, BMW 8 series, Alpina, Dinan, M series, V12, AdtiveE, Chevrolet Calloway, Camaro, Corvette, Corvette ZR1 and City Express, Crosslander, Daewoo, Daihatsu, Dodge Hellcat, ProMaster, Sprinter, Viper, Ferrari, Ford GT, GT40, Roush, Saleen, Transit Connect, Hyundai F-Cell, Jaguar V12, Lamborghini, Lexus LF (all models), Lotus, Maserati, Maybach, Mercedes Benz 600 series, Sprinter, AMG, V12, F-CELL, Mini Dinan, Nissan NV (all models) and GT-R, Plymouth, Porsche turbo, Rolls Royce, Saab, Tesla, Volkswagen V12/W12. This list is subject to change.  Other ineligible Vehicles include any vehicle with a G.V.W. over 12,000 lobs, vehicles with a voided or rescinded factory warranty, flatbed trucks, cab & chassis trucks, vehicle rating over 1 ton, box beds, incomplete vehicles, vehicles with right-hand steering, hand-made vehicles, police vehicles and limousines.  See dealer for list of ineligible vehicles.

Coverage Area: This limited warranty provides coverage only in Canada and the United States, including its territories and possessions, for mechanical failure of a covered part.

Cancellation and Transfer Exclusions: This limited warranty is issued by Superior Chrysler Center only, and not by the manufacturer of the vehicle. This limited warranty is included without additional cost as part of the purchase price of the vehicle, and is neither cancelable nor transferable.

Filing a Claim

It is the owner's responsibility to maintain and service the vehicle. Owner shall return vehicle to Superior Chrysler Center to determine the problem and the cause of mechanical failure. If this is not possible, call the plan administrator for instructions.

Owner must authorize any charges necessary to determine the cause of the failure. This includes necessary diagnostic and tear-down charges.

Claims Requests Contact your Superior Chrysler Center Service Department for claims and claim information requests.

Hours

  • Monday 8:00am-6:00pm
  • Tuesday 8:00am-6:00pm
  • Wednesday 8:00am-6:00pm
  • Thursday 8:00am-6:00pm
  • Friday 8:00am-6:00pm
  • Saturday 9:00am-4:00pm
  • Sunday Closed